Tax will be deducted on Net Winnings at the time of withdrawal or on 31st March (i.e. at the end of the Financial Year). If tax is deducted on positive Net Winnings on withdrawals, tax will not be deducted again on the same Net Winnings on 31st March.

To ensure security, withdrawals are authorized solely when the provided UPI ID matches the registered name with Ludo Remix.

Please ensure that the name in your bank account matches the name registered with the KYC documents for your gaming account.

The bank details required are as below.

Bank Account Number
IFSC Code
Name

To find your bank's IFSC/MICR codes, you can get in touch with your Bank directly or refer to their app for the required information.

Withdrawals to bank accounts in Andhra Pradesh, Assam, Nagaland, Sikkim, and Telangana  are not processed.
To proceed with a withdrawal, your account must be PAN, KYC, and Phone verified.
Please note that withdrawals can only be made from your withdrawable balance, and not from your deposit balance.

If the withdrawal process has been completed, we can only cancel the withdrawal if it gets rejected by your bank. We may need to wait for up to 72 hours to receive the final update on the status. If the withdrawal is successful and acknowledged by the bank, any further action would need to be taken up directly with your bank.

We strongly recommend updating your new bank account details as a priority to ensure that your future withdrawals are not affected. This step will help to facilitate smoother transactions going forward.

Once your withdrawal is requested, you have a specified number of instant withdrawals available every day, along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

However, once the withdrawal is successfully processed, it may take a maximum of 72 working hours for the funds to be credited or rejected to your bank account.

If it has been more than 72 working hours since the withdrawal was successful and you still haven't received the funds, we request to send your bank statement in PDF format to support@ludoremix.com to escalate this issue.

Common reasons for rejection include providing an incorrect account number, an incorrect IFSC code, or a name mismatch.

There could be several reasons for which you might not be able to withdraw. Listed below are the most common scenarios.

1) Bucketed withdrawal- You can withdraw your amount only from your 'withdrawable balance' and not from your 'deposit balance'. Your 'Deposit balance' consists of all the amount you have deposited but have not yet used to played cash games. Your 'Withdrawable balance' includes all your cash winnings, as well as any deposited amount you have used for playing cash games. Every time you play a cash game, the amount used to play that deal/game is credited to your Withdrawable Account. In a nutshell, you need to play and win in order to be able to withdraw from your Ludo Remix account.

2) The minimum amount that you can withdraw is Rs 100. The system will not allow you to withdraw if you are trying to withdraw a lesser amount. If you are receiving any other error while withdrawing, please send us a screenshot so that we can check and assist you accordingly.

A withdrawal in the 'Requested' state usually goes through manual verification and gets processed manually. This may take up to 48 hours after the request is placed.

Note: Please do not cancel the withdrawal request during the review period to avoid an extension of the processing time.

The withdrawal status is changed to 'Request placed with bank'. when we have actually processed your withdrawal from our side. The only reason you have not yet received it is due to either your bank conducting some maintenance or having a downtime at the time the withdrawal was initiated.

In such instances, we try to process the withdrawals periodically. If your bank verifies the transaction, the requested amount will be deposited into your bank account. However, if the transaction fails, the amount will be reversed and returned to your Ludo Remix account.

The final status of the withdrawal is known only post T (Requested date) +72 working hours (Excluding weekends and bank holidays).

You don't need to worry - if the withdrawal is reversed, the amount will be credited back to your Ludo Remix account.

The maximum amount that can be withdrawn per transaction is defined and you can find the required communication on the main withdrawal page.